Notifai Terms of Service
These terms are the agreement between you and Rafael Vidaurre, an
individual trader established in Portugal, who provides Notifai ("we", "us"). They cover
the Notifai service: the dashboard at app.notifai.sh, the control plane at
api.notifai.sh, the notifai command-line tool, and the
Companion Apps. By creating an account or using the service you accept these terms.
If you bought your subscription through the App Store, Apple's Standard End User License Agreement also applies to your use of the iPhone Companion App. Where that agreement and these terms conflict about the licensed application itself, Apple's terms govern that question.
1. What Notifai does
Notifai relays notifications from machines and software agents you have authorized to Companion Apps you have registered, and returns your replies to the session that asked. It is a delivery and coordination service. It is not a monitoring, alerting, safety, or emergency system, and it must not be used as one.
Delivery depends on networks and on platform push services we do not operate, including Apple's push service and, on Android, Google's. We do not promise that a particular notification will arrive, arrive quickly, or arrive at all, and we do not offer a service level guarantee.
2. Your account
You need an account to use Notifai. You must give an email address you control, keep your access to it secure, and keep your account credentials, machine credentials, and pairing codes to yourself. You are responsible for everything done through your account and through machines you have authorized, including by software agents acting on your behalf.
An account is for one person. Do not share it, resell access to it, or use it to provide the service to others as if it were your own. Notifai is not offered to children; you must be old enough to enter a contract where you live.
Tell us through Support if you believe someone else is using your account. You can remove an authorized machine or Device Installation at any time from the dashboard or the Companion App.
3. Acceptable use
You agree not to:
- Break the law, or infringe anyone's rights, with or through the service.
- Send notifications to people who did not ask for them, or use Notifai for bulk messaging, marketing, spam, or any mass-notification purpose. Notifai delivers to your own registered devices, not to other people.
- Harass, threaten, defraud, impersonate, or deceive anyone, or use the service to coordinate abuse.
- Probe, scan, overload, or interfere with the service or its infrastructure; bypass rate limits, allowances, authentication, entitlement checks, or trial eligibility; or automate account creation to obtain repeated trials.
- Reverse engineer, decompile, or extract source from the Companion Apps or the hosted service, except where the law expressly allows it and except for the parts we publish under an open source license, which stay governed by that license.
- Resell, sublicense, or rent the service, or use it to build a competing relay.
4. Your content and prohibited content
Notification titles, bodies, details, replies, project names, and attachments are your content, including when a software agent generated them. You keep ownership of it. You give us only the permission we need to store, process, and transmit it in order to run the service for you. We do not sell it, use it for advertising, or use it to train models.
You are responsible for what you send and for having the right to send it. Do not send content that is unlawful, that infringes someone's copyright or other rights, that depicts child sexual abuse, that incites violence, or that you are contractually forbidden to place in a third-party service.
Never send credentials or other highly sensitive material. Push payloads include the notification's title and plain-text summary, and your device's operating system may show them on a lock screen. Do not put passwords, API keys, access tokens, private keys, recovery codes, financial credentials, or health information into a notification, reply, attachment, or project name. Use a notification as a prompt to open a properly secured system, not as a container for secrets.
Attachment URLs are fetched under the published trust rules for image sources. We may refuse or remove content that breaks these terms, and we may refuse a request that threatens the service's integrity.
5. Subscriptions and billing
Notifai is a paid subscription service. Current prices, the free trial, the monthly allowance, and where the service is sold are on the Pricing page, and those details form part of these terms.
You may subscribe on the dashboard, where Paddle is the merchant of record and sells the subscription to you, or in the iPhone Companion App, where Apple sells it as a standard auto-renewing App Store subscription. Your contract for the payment itself is with that seller, under that seller's terms; your contract for the service is with us. We are the only authority on what access your account has, and we grant it from the purchase evidence the seller gives us.
Subscriptions renew automatically at the then-current price for your plan until you cancel. A free trial converts into the paid plan you selected at the end of the trial unless you cancel first. Family Sharing is off, so a subscription covers the account that bought it.
6. Cancellation and refunds
You can cancel at any time, and you keep access until the end of the period you have already paid for. Cancel with the seller you bought from: a web subscription through Manage subscription in the dashboard, which opens Paddle's management page; an iPhone subscription in your Apple Account subscription settings, at least 24 hours before the period ends to avoid the next charge.
Refunds are given by the seller that took your payment — Apple for App Store purchases, Paddle for web purchases — under that seller's policy and your statutory rights. We do not operate a separate refund program and cannot refund an Apple purchase. The Refund Policy explains how to ask each seller. Where a verified refund covers the current period, the access it paid for ends.
If you are a consumer in the EU or UK you may have a statutory right to withdraw from a distance contract. Where the service begins immediately at your request, that right may end once performance has started; the seller's checkout tells you how it handles this, and nothing in these terms removes a right you have by law.
Deleting your Notifai account is not the same as cancelling. Deletion removes your data immediately and stops web auto-renewal at the end of the current period, but we cannot cancel an Apple subscription for you. Cancel that with Apple yourself, or you may keep being charged for a service you can no longer use.
7. Changes to the service and these terms
Notifai is under active development. We may add, change, or remove features, and we may change how the service works, including limits and allowances, in order to operate it safely. We will not make a change that removes access you have already paid for in the current period without a refund of the unused part through the relevant seller.
A price change never applies to a period you have already been charged for. Where a change materially reduces what your subscription provides, or where we change these terms in a way that materially affects you, we will tell you in the app or by email before it takes effect, and you may cancel.
8. Suspension and termination
We may suspend or close an account that breaks these terms, that is being used to harm the service or another person, or where we are legally required to act. Where it is reasonable and lawful to do so, we will tell you why and give you a chance to put it right first. If we close your account for a reason that is not your breach, you get a refund of the unused part of your current period through the relevant seller.
You may stop using Notifai at any time and delete your account from the dashboard or the Companion App.
9. Availability, warranties, and liability
The service is provided as it is and as it is available. We give no warranty that it will be uninterrupted, error-free, secure against every attack, or fit for a particular purpose, and we do not certify the controls of the providers we build on. Notification content is not end-to-end encrypted between the sender and the Companion App.
To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, lost data, or loss caused by a missed, delayed, or wrongly presented notification, and our total liability for any claim relating to the service is limited to the amount you paid for it in the twelve months before the claim.
Nothing here excludes liability that cannot be excluded by law, including for death or personal injury caused by negligence or for fraud, and nothing here removes the mandatory rights you have as a consumer.
10. Privacy
The Privacy Policy explains what the service stores, how long it keeps it, which providers process it, and how deletion works. It forms part of these terms.
11. Governing law and disputes
These terms are governed by Portuguese law. If you are a consumer, you keep the protection of the mandatory rules of the country where you live, and you may bring proceedings in your own courts. Consumers in the EU may also use the European Commission's online dispute resolution platform.
12. Contact
For help with your account, your subscription, or these terms, email hello@raidiant.io. See Support for installation and troubleshooting help.